POOL SERVICE & MAINTENANCE PROFESSIONAL
Pool Service & Maintenance Professionals (hereafter referred to as PSMP) warrants to the original purchaser/user of product(s) and/or services which were sold or provided to be free from defects in material and/or workmanship. PSMP further warrants that product(s) will perform adequately under normal use if properly maintained in accordance with the manufacturers' specifications and recommendations.
Starting Coverage: This warranty begins with the date of original installation or sale as indicated on the invoice or bill of sale.
What is Covered: Components are covered for parts and labor for 1 year after installation/sale unless otherwise noted on the invoice or bill of sale. Most product parts are covered directly by the manufacturer’s standard warranty coverage period. Warranty is applicable only to the original owner and the location property it was installed or sold to within the regions serviced by PSMP, i.e. Los Angeles, Orange, San Bernardino, and Riverside counties.
PSMP’s Obligation: Limited strictly to replacing, or to repair any part(s) or item(s) that shall be found to be defective in material and/or workmanship during the warranty period. All decisions regarding defects in material or workmanship or accident, alteration, misuse, or improper maintenance or installation shall be made by PSMP and shall be binding upon the parties. Should a product be out of stock or discontinued, PSMP reserves the right to replace defective parts/products with similar type, as long as the performance is similar in the original function.
Requirements: Warranty services must be performed by a PSMP Technician or a pre-authorized manufacturer’s technician.
User Responsibility: The product must be cleaned and maintained as described in the product User Manual to maintain eligibility for warranty coverage.
Procedures: There will be no reimbursements made for labor charges to any other service companies or the manufacture of items covered under the portion of this warranty. All billable labor can only be performed by a
Requests for warranty must include;
1. explanation of defect or problem in sufficient detail
2. model number and serial number
3. original date of installation and copy invoice or bill of sale number.
Exclusions: This warranty does not include parts or labor coverage for component failure or other damage
• Electrical power or water supply failure to equipment for any reason.
• Operating the product beyond the specifications set in the products manual.
• Failure to clean and maintain as set forth in the product's manual.
• Installations or modifications made not in accordance with the products manual.
• Repairs made by any unauthorized technicians to the part(s) or product(s).
• For products that are considered as “consumables” such as but not limited to; light bulbs, pump seal, o-rings, gaskets, filter grids, impellers etc.
This warranty is in lieu of all other warranties or guarantees of any kind, express or implied.
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED AND DISCLAIMED. IN NO EVENT SHALL PSMP BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE, OR FOR ANY DAMAGES RESULTING IN WHOLE OR IN PART FROM USE, MISUSE OR INADEQUATE MAINTENANCE OF THE PRODUCT OR ANY PART THEREOF.
No part or assembly which has been subject to accident, alteration or misuse, or which is not installed or serviced in accordance with the Service Manual furnished with the product, or where the serial number has been altered or removed, or unauthorized service performed by homeowner or any non-PSMP technician shall be covered by this warranty.
Contact must be made in writing to PSMP for all warranty requests at:
Pool Service & Maintenance Professionals
2121 W Imperial Hwy, #E442 La Habra, CA 90631
Service is the http://www.WeRepairPools.com website operated by PSMP
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small files stored on your device (computer or mobile device).
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected:
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally, identifiable information may include, but is not limited to:
• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.
Use of Data
PSMP uses the collected data for various purposes:
• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Disclosure Of Data:
PSMP may disclose your Personal Data in the good faith belief that such action is necessary to:
• To comply with a legal obligation
• To protect and defend the rights or property of PSMP
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web traffic analysis tool.
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.